Transportation Services

First Student provides transportation for students of Northbrook/Glenview School District 30.  If you have questions or concerns regarding transportation service issues, please contact First Student directly.

First Student Contact Information

Daily Dispatch Issues & Registration (847) 724-7200

Natasha Williams
natashal.williams@firstgroup.com

Safety & Emergencies

 (847) 571-2470

Clarence Parsons
clarence.parsons@firstgroup.com
Routing Email Only

Dan Fritsche
dan.fritsche@firstgroup.com

Service Types

The types of service and fees approved by the Board of Education for the 2023-24 school year are as follows:

  First Rider

Multiple Riders
After First Paid Rider*

 Note
ROUND TRIP
FULL PAY PLAN		 $726 $545 Register by 7/21/23 to ensure no routing delays
ROUND TRIP
2-PAY PLAN		 $746 $560

1st Payment $373 First Rider
or $280 Multiple Rider by 7/31/23
2nd Payment of $373 First Rider
or $280 Multiple Rider by 11/30/23
ONE WAY
FULL PAY PLAN		 $582 $437

Register by 7/21/23 to ensure no routing delays
First Come, First Served Basis
Subject to Seating Availability

*NEW for Families with Multiple Riders, a 25% discount After First Paid Rider.

All students must register to ride the bus. To register for transportation, complete the First Student Transportation Registration form and submit along with payment to First Student, 2800 Old Willow Road, Northbrook, Illinois, 60062.

Bus Tracking & Parent Communication App

First Student offers FirstView, a bus tracking App for smartphones or computers.  Additionally, this App will provide communications regarding delays and/or important reminders. You may download the App on your smartphone by searching FirstView OR on your computer at http://firstviewapp.com. When setting up FirstView, you will be prompted to:  1) select your state (Illinois), 2) select your district (Northbrook/Glenview D30), and 3) enter your student’s ID number (available in the Parent Portal). For FirstView customer support, contact them at (888) 889-8920 or to support@firstviewapp.com.  The FirstView App will be operational the third week of September.

Daily Bus Routes and Stops

Actual bus routes and stops are created using the addresses of students that register for transportation by July 21. Families registering for transportation after this deadline will be assigned to an existing route. In mid-September, routes are re-examined and, if necessary, altered.

In an effort to minimize the time students are on the bus, routing will include efficiencies to minimize bus route times. For example, routes will not maneuver into cul-de-sacs, gated neighborhoods, and, when possible, include neighborhood stops instead of multiple house stops.

Other Documents

First Student Transportation Registration Form
First Student Start Safe Campaign
First Student Recommended Vehicle Disinfection
First Student Standard Operating Procedure