Transportation Services

First Student provides transportation for students of Northbrook/Glenview School District 30. If you have questions or concerns regarding transportation service issues, please contact First Student directly.

First Student Contact Information

Daily Dispatch Issues & Registration	847-724-7200	KeAna Smylie keana.smylie@firststudentinc.com
Safety & Emergencies	224-392-9435	Dahlia Sarmiento dahlia.sarmiento@firststudentinc.com
Routing	Email Only	Dan Fritsche dan.fritsche@firststudentinc.com

Service Types

The types of service and fees approved by the Board of Education for the 2025-26 school year are as follows:

	First Rider	Multiple Riders After First Paid Rider*	Note
ROUND TRIP FULL PAY PLAN	$785	$589
ROUND TRIP 2-PAY PLAN	$804	$604	1st Payment $402 First Rider or $302 Multiple Rider 2nd Payment of $402 First Rider or $302 Multiple Rider by 11/30/25
ONE WAY FULL PAY PLAN	$629	$472	First Come, First Served Basis Subject to Seating Availability

*For Families with Multiple Riders, a 25% discount After First Paid Rider.

All students must register to ride the bus. Service not available for preschool students. To register for transportation, complete the First Student Transportation Registration form and submit along with payment to First Student, 2800 Old Willow Road, Northbrook, Illinois, 60062.

Bus Tracking & Parent Communication App

First Student offers First View 1.0, a bus tracking App for smartphones. Additionally, this App will provide communications regarding delays and/or important reminders. You may download the App on your smartphone by searching First View 1.0. When setting up First View 1.0, you will be prompted to: 1) enter the District Code B9P4M, 2) enter your student’s ID number (available in the Parent Portal), and 3) enter your student's last name. For First View 1.0 customer support, contact them at (888) 889-8920 or to support@firstview.com. The FirstView App will be operational the third week of September.

Bus Routes and Stops

Actual bus routes and stops are created using the addresses of students that register for transportation. In an effort to minimize the time students are on the bus, routing will include efficiencies to minimize bus route times. For example, routes will not maneuver into cul-de-sacs, gated neighborhoods, and, when possible, include neighborhood stops instead of multiple house stops.

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